Tate Lynch, LLC, doing business as Lynch Home Solutions (“Lynch Home Solutions,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us when you request a quote, book a service, or contact us, including:
- Contact details — your name, phone number, and email address.
- Service details — your service address or city and information about the work you’re requesting.
- Communications — messages you send us by form, email, phone, or text.
When you book through our online scheduling tool, that booking is handled by our scheduling provider (Calendly), which processes your information under its own privacy policy.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes and estimates;
- Schedule, perform, and follow up on window cleaning services;
- Send service-related communications about your inquiry or appointment;
- Send marketing emails or text messages only where you have given affirmative consent;
- Maintain records and improve our services.
3. Email & SMS Communications
Service-related communications (such as quote replies, appointment confirmations, and follow-ups) may be sent in connection with your inquiry.
Marketing emails and SMS text messages are sent only after you provide affirmative, express consent (for example, by opting in through our form or by text). Message frequency may vary. Message and data rates may apply.
You can unsubscribe at any time:
- Text messages: reply STOP to opt out or HELP for help.
- Emails: use the unsubscribe link in any marketing email, or contact us directly.
Opting out of marketing messages will not stop essential service-related communications tied to a booking you’ve requested.
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes.
4. How We Share Information
We do not sell your personal information. We may share it only with:
- Service providers who help us operate our business (such as scheduling, messaging, or hosting providers), and only as needed to perform those services;
- Legal authorities when required by law or to protect our rights, safety, or property.
5. Data Retention
We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.
6. Your Choices & Rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us using the details below.
7. Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with the “Last updated” date revised accordingly.
10. Contact Us
If you have questions about this Privacy Policy or your information, contact us:
- Tate Lynch, LLC d/b/a Lynch Home Solutions
- Phone: (252) 578-4074
- Email: lynchhomesolutions@gmail.com
See also our Terms & Conditions.